Sales Tips

Melinda Emerson on Sales: How to Use Consultative Selling to Build Lasting Customer Partnerships
Melinda Emerson on Sales: How to Use Consultative Selling to Build Lasting Customer Partnerships Consider this: Most salespeople are so focused on the next deal that they're quietly destroying the ones they already have. Known as the Small Biz Lady and host of the SmallBizChat Podcast, Melinda Emerson joined host Steve Benson on Outside Sales Talk to share her philosophy on consultative selling. With 20 years of entrepreneurial experience and a client roster that includes Fortune 500 companies, Melinda makes a compelling case that the salespeople who win long-term aren't the sharpest closers - they're the ones who listen best, protect their customer relationships fiercely, and think two or three sales ahead. Here are…
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Ian Altman on Sales: Practice Like an Athlete, Target the Right Leads & Win More B2B Deals
Ian Altman on Sales: Practice Like an Athlete, Target the Right Leads & Win More B2B Deals Most salespeople lose deals long before they ever make their pitch - and they don't even know it. Bestselling sales author and CEO Ian Altman joined host Steve Benson on Outside Sales Talk not once but twice. Across both conversations, Ian dismantled the "always be closing" mentality, revealed why elite salespeople need to train like athletes, and laid out exactly what B2B buyers are silently evaluating before they ever say yes. Here are the biggest Ian Altman sales insights distilled from both interviews. Check out and listen to the full Outside Sales Talk episodes Targeting Leads That Actually Close…
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Victor Antonio’s Sales Framework: How to Master Your Sales Presentations and Close More Deals
Victor Antonio’s Sales Framework: How to Master Your Sales Presentations and Close More Deals When Victor Antonio joined Steve Benson on the Outside Sales Talk podcast, he made one thing clear from the start: most salespeople have a sales process, but almost none of them have a presentation process. And that gap - between knowing how to sell and knowing how to present - is where deals are quietly won and lost. As the author of 13 books on sales, founder of the Sales Mastery Academy, and a former president of global sales and marketing for a $420 million company, Victor has spent his career studying exactly what separates presentations that advance deals…
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Brent Adamson & Karl Schmidt on Sales: How to Win More B2B Deals by Building Customer Decision Confidence
Brent Adamson & Karl Schmidt on Sales: How to Win More B2B Deals by Building Customer Decision Confidence When Brent Adamson and Karl Schmidt sat down with Steve Benson on the Outside Sales Talk podcast, they delivered a perspective on B2B selling that most sales professionals have never heard articulated before - and one that may fundamentally change how you think about why deals are won and lost. As co-authors of The Frame Making Sale and former leaders at CEB and Gartner, Brent and Karl have spent decades researching what actually drives complex B2B purchases, and the answer isn't what most sellers expect. What makes Brent Adamson and Karl Schmidt sales insights so compelling is that they're…
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Janice B Gordon Sales Relationships: How to Scale Your Sales Through Customer Retention and Referrals
Janice B Gordon Sales Relationships: How to Scale Your Sales Through Customer Retention and Referrals In another value-packed episode of Outside Sales Talk, host Steve Benson sat down with Janice B Gordon - the customer growth expert, author of Business Evolution, co-author of Heels to Deals, and host of the popular Scale Your Sales podcast - and got a masterclass in why the fastest path to sales growth isn't more cold outreach. It's deeper relationships with the customers you already have. Having built an entire framework around retention-first selling, Janice B Gordon challenges the “spray-and-pray mentality” head-on and hands listeners a complete playbook for building the kind of trust, loyalty, and referral engine that…
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