Productivity

5 Tips for Improving Your Sales Team's Customer Service Skills
5 Tips for Improving Your Sales Team's Customer Service Skills One thing that every sales team needs to prioritize is customer service. Customer service is the voice and face of the company, especially when it comes to outside sales. Your salespeople represent the company in the eyes of the clients. As such, inappropriate handling of clients can damage the reputation of a company.  While small businesses are expected to provide excellent customer service, not all of them train their teams well enough to do so.The quality of customer service that an organization offers can break or build a new relationship with potential clients.   The following are tips that can be used....
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Strategies To Make Your Sales Team Meetings More Productive
Strategies To Make Your Sales Team Meetings More Productive Sales meetings are extremely important for every business, regardless of the industry.  In these meetings, the sales department finds ways to improve its operations to reach the company’s goals. Managers generally use these meetings to ensure that the whole team is on the same page and that reps have all the tools they need to reach their quota.  However, sales team meetings often lack direction and purpose. They are usually scheduled at bad times and take too much time away from what sales reps should be focusing on - finding new prospects, meeting with clients and closing deals.  Therefore, it is....
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Sales Meeting Ideas: 6 Fun Activities That Your Sales Team Will Love
Sales Meeting Ideas: 6 Fun Activities That Your Sales Team Will Love When companies choose not to address employee engagement and retention, employees are four times more likely to leave. So, how do you boost employee engagement? A great way to keep your employees happy and engaged is through sales team building games. While such activities may be perceived as a waste of work time or not applicable to sales, they can actually be an effective way to improve your sales team’s productivity and retain your best talent. Here are 6 examples of sales team building activities to improve both employee engagement and the quality of the sales reps’ work: Company Jeopardy....
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Top 6 Onboarding Tools for Your Sales Team
Top 6 Onboarding Tools for Your Sales Team Do you remember your first ever field sales role? Driving around frantically trying to find house numbers or business names in a neighborhood you’d never heard of? If your onboarding wasn’t efficient, you most likely kept this sense of disorientation for a few weeks or even months. We already know that the average new sales hire takes 11.2 months to start producing ROI. Starting a sales role is generally hard and confusing for your new reps and inefficient for the organization too. But this doesn't mean you should close the door to new hires and grads. After all, they can....
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The Future of Salespeople: Humans VS Robots
The Future of Salespeople: Humans VS Robots Human relationships are an essential part of sales. Many buying decisions are based on how reliable and trustworthy a sales person is in the eyes of the customer. Currently, these relationships largely rely on human interactions since technology is still not able to fully imitate human behavior. However, what would happen if salespeople could one day be replaced by robots that are twice as productive and cost half as much? The buying process is already largely automated. In fact, McKinsey estimates that, by 2020, customers will manage 85% of the relationship with a company without interacting with a human....
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