Relationship Management

7 Smart Ways to Collect Customer Feedback
7 Smart Ways to Collect Customer Feedback Your customers have firsthand experience with your products and services. Therefore, they're in the best position to tell you what they want and what they don’t want.  Making business decisions without hearing from them could be damaging for your company's reputation. So by hearing directly from your customers, you’ll be able to implement their feedback and reap the benefits immediately.
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How to Break into Medical Device Sales
How to Break into Medical Device Sales Medical device sales reps are top earners in the healthcare industry. Their year over year (YOY) average compensation is rising. The average medical device sales salary was $147,424 in 2016, 4% more than in 2015.Competitive compensation is a major draw, but it’s not the only thing medical device sales jobs have to offer. Wouldn’t you prefer a position where the job is meaningful, flexible, and challenging?  If this sounds good to you, the next question is how do you start? Breaking into the industry is a challenge in itself. The job of a medical device sales rep isn’t entry level....
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The 50 Best Sales Books of All Time [By Category]
The 50 Best Sales Books of All Time [By Category] “Who has time for reading?” You may ask yourself every time you come across an article like this. Well, let me give you some names… Bill Gates reads more than 50 books per year. Elon Musk learned how to build rockets by reading books. Warren Buffett reads 5 to 6 hours a day. And the list just goes on and on. They are obvious proof that success is closely linked to reading. If they can make time for it, you can too. Here’s a list of the 50 best sales books of all time organized by categories. Pick up the right ones....
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Customer Lifetime Value: Everything You Need to Know
Customer Lifetime Value: Everything You Need to Know What is the value of a lead? Data shows that a lead’s value goes well beyond that first sale.  In fact, a recent survey found that  61% percent of SMB revenue comes from repeat customers. This is why businesses find it hard to calculate the true ROI of their lead generation expenses. While it’s simple to calculate the lead generation cost on a single sale, that really doesn’t give you the whole picture. In order to get a clear understanding of lead generation ROI, you have to compare it to your average customer lifetime value. In this blog, we’ll explore: What....
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17 Actionable Tips to Nail Your Sales Pitch in 2022
17 Actionable Tips to Nail Your Sales Pitch in 2022 Salespeople spend about one-third of their day talking to prospects. If you don’t know how to use that time effectively, it will be a total waste of time.  Having an effective sales pitch is crucial to get your prospect excited about your offering. It also paves the way for the most important step in the sales process - closing the deal. Want to be a master at pitching your product?  These 17 actionable tips will help you prepare, present, and effectively conclude your sales pitch to captivate your prospects.
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