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You’ve mastered sales foundations. You’ve memorized tried-and-true sales tactics. You’re a confident closer and you don’t have trouble meeting quota. Not many salespeople can match your seasoned resume - it’d take a decades-long sales veteran to teach you something new. But as a master of sales, you’ve known one thing for awhile: learning never stops. To stay at the top of your game, you need insights from those expert sales peers. Luckily, I’ve had the privilege of being involved in the interviews of such professionals through the Outside Sales Talk Podcast and now I’m sharing their wisdom. Here are 7…
If you’ve been in sales for any amount of time, you understand that no two customers are alike. Whether you're in B2B sales or outside sales, success depends on having a versatile set of sales techniques. Understanding and mastering various selling strategies can help you close more deals, retain clients, and thrive in any sales environment. In this guide, I'll explore some of the best tried-and-true sales tactics and sales tips to sharpen your skills and make you a better salesperson.
While it’s crucial that all B2B entities understand the importance of customer retention, not every one of them does. I remember seeing a recent office exchange between a newly graduated salesperson and his veteran sales manager. The sales manager, let’s say his name was Michael, had asked the new salesperson, let’s say his name was Ryan, to share if business school had taught him any useful sales tips. Ryan: Is it cheaper to sign a new customer? Or to keep an existing customer? Michael: Uh… it’s equal. Ryan: It is TEN TIMES more expensive to sign a new customer. Michael:…
“Whatever you do, do it well. Do it so well that when people see you do it, they will want to come back and see you do it again, and they will want to bring others and show them how well you do what you do.” - Walt Disney Disney is known across the world for its exceptional customer experience (CX). Boasting numbers such as a 70% customer return rate to its parks and the top retention rate across all streaming platforms at 78%, Disney stands out. With an emphasis on the creation of “magical moments” for their customers, the…
AI SUMMARY • Summarize this article and recommended tools: ChatGPT ▶ Claude ▶ Grok ▶ Navigation apps are so deeply integrated into our daily routines that it’s easy to just rely on whatever comes pre-installed on your phone or in your car. Navigation apps are constantly evolving with new updates being regularly added so it's important to stay on top of trends, especially if you make your living on the road. The best navigation apps should be easy to use, and offer features like traffic and weather alerts, multiple stops, route optimization, and location sharing. Benefits can include: Convenience (get…
