Podcasts

Strengthening Relationships Through Passion, Plan, & Purpose - Outside Sales Talk with Jon Ferrara
Strengthening Relationships Through Passion, Plan, & Purpose  - Outside Sales Talk with Jon Ferrara Jon Ferrara is the Founder and CEO of Nimble, an industry leading CRM with contact management solutions for teams and individuals for social selling. Prior to Nimble, Jon co-founded GoldMine Software Corporation, an early pioneer in SFA and CRM software tools which was later acquired in 1999. During those years, Ferrara continued to watch the CRM market and saw that most of the CRM products that were serving small businesses moved upmarket (and became more costly and complex) or fell by the wayside, leaving the market underserved, leading him to create Nimble. In this episode, Jon discusses the importance of being passionate about what you’re selling and to take time to understand your prospect and their needs before you meet with them.
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Repairing Client Relationships When Things Go Wrong - Outside Sales Talk with Lynn Whitbeck
Repairing Client Relationships When Things Go Wrong - Outside Sales Talk with Lynn Whitbeck Lynn Whitbeck is a sales trainer, strategic sales consultant, and international speaker. She specializes in sales planning and reviving stagnant sales. Lynn is also the founder and CEO of Petite2Queen and Future Forward Sales. In this episode, Lynn discusses how to keep customer relationships healthy and repair them when things go wrong.
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Turning Difficult Clients into Your Best Customers - Outside Sales Talk with Noah Fleming
Turning Difficult Clients into Your Best Customers - Outside Sales Talk with Noah Fleming Noah is an expert in all areas of customer relations. In under five years, Noah has helped his clients generate over $5 billion in word-of-mouth business and new revenue from their existing customers. He’s also the author of 3 of the top customer service books. In this episode, Noah explains how to deal with difficult customers for sales success.
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Coronavirus - How Your Sales Team Can Stay Successful - Outside Sales Talk with Jim Pancero
Coronavirus - How Your Sales Team Can Stay Successful - Outside Sales Talk with Jim Pancero Jim Pancero has lived through five market disruptions and has mastered the art of leading a sales team through these unpredictable times. In this episode, Jim gives us some tips on how to navigate through the Coronavirus health crisis as sales professionals.
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Actionable Customer Retention Tactics To Drive Repeat Sales - Outside Sales Talk with Alice Heiman
Actionable Customer Retention Tactics To Drive Repeat Sales - Outside Sales Talk with Alice Heiman Alice Heiman is the founder and Chief Sales Officer at ‘Alice Heiman, LLC’, a sales consultancy, and has over 20 years of experience in sales strategy and coaching. She helps companies grow into profitable and powerful businesses using detailed strategies. In this episode, Alice delivers some of her best tactics to ensure healthy and strong relationships with customers and turn them into advocates for any business.
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