Repairing Client Relationships When Things Go Wrong - Outside Sales Talk with Lynn Whitbeck
Posted in Sales, Emotional Intelligence, Customer Retention
Posted in Sales, Emotional Intelligence, Customer Retention
Lynn Whitbeck is a sales trainer, strategic sales consultant, and international speaker. She specializes in sales planning and reviving stagnant sales. Lynn is also the founder and CEO of Petite2Queen and Future Forward Sales.
In this episode, Lynn discusses how to keep customer relationships healthy and repair them when things go wrong.
Here are some of the topics covered in this episode:
- How to have an ideal client relationship
- Ways to make sure your clients are the best fit
- Understanding your client’s “why”
- Mending the relationship after something goes wrong
About the Guest:
Building on her 30 year successes and experiences as Vice President of Business Development and COO of direct consumer technology start-ups, Lynn transitioned to executive consulting providing strategic expertise for the development and management of client programs. With this real-world background, Lynn brings marketing, sales, business development, and operations management cross-sector experience to Petite2Queen.
More from the Guest:
You can find: How to Answer Weird Questions with Strength and Grace
at - FutureForwardSales.com/Pickle
LinkedIn - linkedin.com/in/LynnWhitbeck
Listen to more episodes of the Outside Sales Talk here and watch the video here!
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