CRM

Make the Most of Microsoft Dynamics CRM
Make the Most of Microsoft Dynamics CRM Dynamics CRM is Microsoft’s customer relationship management (CRM) business solution that drives sales productivity and marketing effectiveness through business intelligence, social insights and campaign management in the cloud, on-premises, or with a hybrid combination. Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation. With sales force automation, Sales reps can concentrate on the things that matter most - building and strengthening relationships with....
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Mobile CRM
Mobile CRM There is a lot of talk about mobile customer relationship management (CRM) becoming a big trend in 2013.  It is already a dominant trend in some industries such as pharmaceuticals .  However, there is no consensus on what “mobile CRM” means.  Is it simply giving the user all of the CRM functionality on their phone or tablet that they have on their laptop?  That seems like a lot of information to digest on a pretty small screen.  And it’s a lot of functionality to sift through to find the few features that you rarely use when you’re out of....
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