Communication

How to Master Sales Communication: The Ultimate Guide
How to Master Sales Communication: The Ultimate Guide Are you a field salesperson looking to improve your communication skills? Knowing what to say is important during a sales meeting, but on top of this you also need to consider how you say it.   To truly improve your sales communication skills, you need to master both verbal and nonverbal communication techniques. But here's the thing: it's not just about using sales tricks and techniques to persuade customers. It's about shifting your mindset to focus on how you can help the person you're speaking with.  If you're ready to go beyond surface-level sales techniques and create a mutual understanding with your customers, read on to find out…
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Best Strategies for Dealing with Difficult Customers
Best Strategies for Dealing with Difficult Customers Tired of dealing with demanding customers that take up your time with their complaints? Read on to discover how to identify difficult customers and learn how to keep these customers happy and avoid trouble.  Your reaction is key to your company’s reputation, that's why it is important to know how to handle these situations to deliver a good experience and don’t lose any customers. 
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The Dynamics of Face-to-Face VS Phone Interaction
The Dynamics of Face-to-Face VS Phone Interaction Modern technology is increasingly evolving and competition is more fierce than ever. To stay competitive, companies cut costs wherever they can.   In sales, calling people rather than meeting them face-to-face is as a great way to save money. Saving money on gas and vehicle costs can be beneficial to your company’s bottom line. But at what expense? To determine the right selling strategy for your company, you should consider the dynamics of face-to-face versus over-the-phone interactions with customers.
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7 Smart Ways to Collect Customer Feedback
7 Smart Ways to Collect Customer Feedback Your customers have firsthand experience with your products and services. Therefore, they're in the best position to tell you what they want and what they don’t want.  Making business decisions without hearing from them could be damaging for your company's reputation. So by hearing directly from your customers, you’ll be able to implement their feedback and reap the benefits immediately.
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8 Tips to Write Perfect Sales Emails That Get Responses
8 Tips to Write Perfect Sales Emails That Get Responses Writing effective sales emails is no small feat, but there are a ton of benefits to reaching out to potential leads via email as opposed to social media or other forms of communication. Let’s get into why sales emails are so important for your business. 
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