Sales Blog

If your sales team is underperforming, there may be different reasons for it.  Luckily, there are ways to identify and correct any mistakes you may be making as a sales manager and get your sales team back on track. Here are the eight main reasons your sales reps may not be performing at 100%: 1. Poor Communication Skills Great communication is a key skill that all salespeople must have.  If there is one rep that struggles to connect with customers on a human level, it can negatively impact the performance of your entire team.  Communication not only involves having a…

A sales manager’s responsibilities include leading a team of sales representatives in an organization, and guiding them toward a common goal - but a truly successful sales manager does much more than that. It's common for some sales managers to complain that their teams aren’t achieving goals set by the organization. But having a top performing sales team depends largely on the type of manager they have.  Some traits make all the difference between a mediocre sales manager and a successful sales manager.  Here are the 7 things a successful sales manager should never do: Never Overwork Your Reps There…

One thing that every sales team needs to prioritize is customer service. Customer service is the voice and face of the company, especially when it comes to outside sales.  Your salespeople represent the company in the eyes of the clients. As such, inappropriate handling of clients can damage the reputation of a company.  While small businesses are expected to provide excellent customer service, not all of them train their teams well enough to do so.The quality of customer service that an organization offers can break or build a new relationship with potential clients.   The following are tips that can be…

The sales trends of 2024 were heavily skewed towards big data and tech. With a dizzying number of tech companies redefining how we do business and sell, that theme isn’t going anywhere.  However, in 2025 we may see new developments in business not just as a result - but as a response to it.  So let’s take a minute to look ahead at the sales trends we expect this year!