Relationship Management

Is Outside Sales Representative the Right Job for You?
Is Outside Sales Representative the Right Job for You? As an outside sales representative, you know your career is not a walk in the park. Every day you face a good amount of rejection, long hours, and a constant fear of falling short of your quota. Not everyone is carved out for this type of job, as it takes certain personality traits and qualities. Not only do you have to close deals, but you also have to hustle through each long day of work. So, is outside sales representative the right job for you? One way to find out is by taking a personality test. Two different tests--the…
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Customer Retention Techniques - How (not) to lose a customer in 10 ways
Customer Retention Techniques - How (not) to lose a customer in 10 ways ‘I have learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel’      - Maya Angelou Most sales training is based on closing the deal, getting the customer to sign the dotted line and immediately looking for the next contract. While this is obviously important, it’s not the be all and end all in sales. What you do after signing a customer or client is just as, if not more, important. A customer’s impression about your customer relations is paramount. One Oracle study even estimated that 9 in…
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9 Awesome Holiday Gift Ideas for Sales Reps
9 Awesome Holiday Gift Ideas for Sales Reps It’s the holiday season again, and it’s time to find the perfect gift for your favorite salesperson. Finding the right gift for the sales rep in your life can be a tough feat. Sales reps live a fast-paced and busy lifestyle that requires reliable tools. Check out these awesome 9 awesome holiday gift Ideas for sales reps that are guaranteed to help them travel with ease. Business Backpack Field sales reps travel from client to client with a variety of presentation materials for each pitch. Keeping track of their documents, laptop, USB drives, etc requires a functional bag.  Gifting…
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How to Overcome Language Barriers in Sales
How to Overcome Language Barriers in Sales Thinking about expanding your business to Germany? Maybe Spain? There’s only one problem - you don’t speak German or Spanish. There are untapped markets you’ll never access if you don’t learn how to communicate with people in other countries. As the world becomes more globalized and industries begin to cross borders, the need for clear and effective communication grows. Language barriers prevent many companies from growing as fast as they could. Fortunately there are ways to overcome language barriers! Using Translation Websites First and foremost make sure your website is available in multiple languages. Not only does this provide…
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Overcoming Rejection in Sales
Overcoming Rejection in Sales Fall Down Seven Times, Stand Up Eight ”Success isn’t owned, it’s leased and rent is due everyday.” Working in sales requires you to put in maximum effort - every day. But even if you give it your everything, your customer meetings won’t go well every single time. No matter how hard you try, you will face rejection. Turning a “no” into a “yes” isn’t always easy, but it’s certainly not impossible! The following recommendations will help you with overcoming rejection in sales. Definitely Maybe When being contacted by sales reps, many people initially react with a no. They are…
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