Relationship Management

Training Tuesdays: The Best Way to Deal With Price Objections
Training Tuesdays: The Best Way to Deal With Price Objections Watch more videos on The Secrets and Tips of Field Sales on YouTube here! Today I want to talk about one of the most common objections salespeople face – when the prospect says: “That's too expensive!” In a perfect situation, your prospect would see that the value they would gain from using your product is much higher than its price. Unfortunately, that doesn't always happen. You'll find yourself defending your price often.  In this blog, I'll show you the best way to overcome the price objection.
continue reading play-icon
Training Tuesdays: How to Follow Up After a Sales Meeting
Training Tuesdays: How to Follow Up After a Sales Meeting Watch more videos on The Secrets and Tips of Field Sales on YouTube here!
continue reading play-icon
How To Ask for Testimonials the Right Way
How To Ask for Testimonials the Right Way Asking for testimonials can feel awkward at first. After all, we've all seen those annoying pop-up windows that ask you to review something you haven't even tried yet. People are naturally skeptical, some more so than others. So should you avoid asking for testimonials altogether? Definitely not. Testimonials are an extremely powerful way to get more business. You just have to ask for them the right way. The difference between annoying a customer and receiving a well-deserved testimonial is trust. Trust is hard to earn. All of us have had times where we haven't fully trusted a friend or colleague.…
continue reading play-icon
Is Outside Sales Representative the Right Job for You?
Is Outside Sales Representative the Right Job for You? As an outside sales representative, you know your career is not a walk in the park. Every day you face a good amount of rejection, long hours, and a constant fear of falling short of your quota. Not everyone is carved out for this type of job, as it takes certain personality traits and qualities. Not only do you have to close deals, but you also have to hustle through each long day of work. So, is outside sales representative the right job for you? One way to find out is by taking a personality test. Two different tests--the…
continue reading play-icon
Customer Retention Techniques - How (not) to lose a customer in 10 ways
Customer Retention Techniques - How (not) to lose a customer in 10 ways ‘I have learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel’      - Maya Angelou Most sales training is based on closing the deal, getting the customer to sign the dotted line and immediately looking for the next contract. While this is obviously important, it’s not the be all and end all in sales. What you do after signing a customer or client is just as, if not more, important. A customer’s impression about your customer relations is paramount. One Oracle study even estimated that 9 in…
continue reading play-icon