Sales Management

8 Crucial Reasons Your Sales Team Is Failing
8 Crucial Reasons Your Sales Team Is Failing If your sales team is underperforming, there may be different reasons for it.  Luckily, there are ways to identify and correct any mistakes you may be making as a sales manager and get your sales team back on track. Here are the eight main reasons your sales reps may not be performing at 100%: 1. Poor Communication Skills Great communication is a key skill that all salespeople must have.  If there is one rep that struggles to connect with customers on a human level, it can negatively impact the performance of your entire team.  Communication not only involves having a…
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7 Things a Successful Sales Manager Should Never Do
7 Things a Successful Sales Manager Should Never Do A sales manager’s responsibilities include leading a team of sales representatives in an organization, and guiding them toward a common goal - but a truly successful sales manager does much more than that. It's common for some sales managers to complain that their teams aren’t achieving goals set by the organization. But having a top performing sales team depends largely on the type of manager they have.  Some traits make all the difference between a mediocre sales manager and a successful sales manager.  Here are the 7 things a successful sales manager should never do: Never Overwork Your Reps There…
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5 Tips for Improving Your Sales Team's Customer Service Skills
5 Tips for Improving Your Sales Team's Customer Service Skills One thing that every sales team needs to prioritize is customer service. Customer service is the voice and face of the company, especially when it comes to outside sales.  Your salespeople represent the company in the eyes of the clients. As such, inappropriate handling of clients can damage the reputation of a company.  While small businesses are expected to provide excellent customer service, not all of them train their teams well enough to do so.The quality of customer service that an organization offers can break or build a new relationship with potential clients.   The following are tips that can be…
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Should Your Business Use a Channel Sales Strategy?
Should Your Business Use a Channel Sales Strategy? Did you know over 60% of companies say channel partners help strengthen their annual revenue? When implemented correctly, channel sales can be the key to lifting your business to the next level.  It is a strategy that can be adopted by businesses of all types.  Is your company in a position to implement a channel sales strategy?  Keep reading to learn more about channel sales and understand if it is the right way to grow your business.  What Is Channel Sales? Channel Sales is the practice of distributing your product to consumers through different selling platforms.  Say your direct sales…
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Sales Operations: The Best Recipe to Boost Sales and Drive Growth
Sales Operations: The Best Recipe to Boost Sales and Drive Growth In today’s business climate, where extended buying cycles reign supreme and scalability is coveted, Sales Ops are key to a successful sales organization. However, as it is a recent development of the sales arm, and its responsibilities are closely tied to both sales management and sales enablement, many of its functions remain hazy.  Let’s shed some light on the world of Sales Operations...   Sales operations have been around since the mid 1970’s, when XEROX developed the first Sales Ops team. The need developed when sales management could no longer juggle sales strategy, territory management, and data crunching with sales leadership.  …
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