Relationship Management

7 Sales Onboarding Best Practices
7 Sales Onboarding Best Practices As many as 62% of companies consider themselves to be ineffective at onboarding their new sales hires -- is yours one of them? According to research by the Sales Management Association, it takes an average of 10 weeks of training to ramp up new sales hires. And after that, it takes 11.2 months for them to actually become productive and start giving some ROI. Couple that with the fact that the average cost to replace an “average” sales rep is $97,960 and you can see the major disconnect. Plus, companies that have good onboarding procedures improve quota attainment by 6.7%…
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5 Phrases That Will Kill Your Sales Negotiation
5 Phrases That Will Kill Your Sales Negotiation Robin Sharma wisely said, "Words can inspire. And words can destroy. Choose yours well." Have you ever been on the verge of closing a deal, when suddenly one seemingly harmless phrase changes your client’s mind? You’re not alone, even the best salespeople have had this happen to them. Unsuspecting comments can occasionally turn off a prospect or make them question our capacities. The best sales negotiation training experts recommend using role-playing and simulations to become skilled at avoiding these types of phrases. Here are the most common sale-killing phrases to watch out for in your next meeting. "The least I…
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How to Develop Empathy with Your Prospects
How to Develop Empathy with Your Prospects When it comes down to selling, having empathy is one of the most important skills to have if you want to increase sales and build better relationships with your customers. Developing empathy in sales will give you a better understanding of your customers’ needs, their motivations behind using your products and services, and the way they want to be treated by you and your company. This is a surefire way to improve your business relationships and provide your customers with top-quality service.  As a result, you will be able to put yourself in your customers’ shoes and treat their problems…
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5 Ways To Be An Effective Sales Leader
5 Ways To Be An Effective Sales Leader “How important is leadership in sales?” We all are gripped by this question every now and then.  There’s a ton of advice out there saying something like - “It depends on the company.” Well, that’s… not very helpful, is it? But one thing is obvious, when you hear people saying this, you’ll probably start thinking that only huge companies need leaders. But let me dispel this myth for once and all. Leadership doesn’t and shouldn’t be based on the company or brand - it depends on YOU and the team! People tend to overlook the impact an effective leader can…
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Training Tuesday: "I'll Think About It..." The Best Response To Overcome This Sales Objection
Training Tuesday: "I'll Think About It..." The Best Response To Overcome This Sales Objection Watch more videos on The Secrets and Tips of Field Sales on YouTube here! Any salesperson will tell you that closing deals is not a matter of luck. It's about skill, about perfecting your sales processes and about overcoming the objections that would keep a deal from closing. In this blog, I'll show you the strategies that I use when a prospect says “Let me think about it” or some other version of a “soft no”. These are some of the most common objections that you'll deal with in sales, so mastering them is key to success.
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