Relationship Management

7 Smart Ways to Collect Customer Feedback
7 Smart Ways to Collect Customer Feedback Your customers have firsthand experience with your products and services. Therefore, they're in the best position to tell you what they want and what they don’t want.  Making business decisions without hearing from them could be damaging for your company's reputation. So by hearing directly from your customers, you’ll be able to implement their feedback and reap the benefits immediately.
continue reading play-icon
How to Break into Medical Device Sales [+Tips for First Time Reps]
How to Break into Medical Device Sales [+Tips for First Time Reps] Medical device sales reps are top earners in the healthcare industry, with their average salary coming in at around $124,000. Competitive compensation is a major draw, but it’s not the only thing medical device sales jobs have to offer. Wouldn’t you prefer a position where the job is meaningful, flexible, and challenging?  If this sounds good to you, the next question is how do you start? Breaking into the industry is a challenge in itself. The job of a medical device sales rep isn’t entry level, but it isn’t ultra exclusive either. People from different backgrounds, from nurses to new grads....
continue reading play-icon
Sales Meeting Ideas: 9 Fun Activities Your Sales Team Will Love
Sales Meeting Ideas: 9 Fun Activities Your Sales Team Will Love What are the benefits of team building activities? Opportunity to have some funBuilds trust among team membersImproves creativity and communicationFosters a feeling of belongingBoosts overall morale and productivityBrings remote teams closer together Especially if your sales team works remotely, the opportunities to get to really know your team members are limited. Team building activities are not only a way for your team to destress and decompress from the work week, but they also help foster trust among team members and allow you to get to know each other better.
continue reading play-icon
How Creativity Can Benefit Your Customer Service
How Creativity Can Benefit Your Customer Service Creativity is what is always behind the solutions to any seemingly impossible problem.  In the world of customer service, creativity means that your reps are adaptable and your company’s approach is leading-edge. It means you take customer feedback seriously and have the courage to try out-of-the-box strategies. Let’s take a look at how fostering these types of creativity in your team can benefit your customer servic
continue reading play-icon
Top Reasons to Move from Inside to Outside Sales
Top Reasons to Move from Inside to Outside Sales Finding out which sales model is superior between outside and inside sales is one of the fiercest debates among sales managers and representatives. Well, there isn’t a clear-cut conclusion to this debate because either model has its strong points.  Companies that focus on the inside sales model benefit from its high velocity and volume sales. Those that focus on outside sales appeal better to high acquisition costs and annual account value (ACV) clients. Here are the main differences between inside and outside sales:
continue reading play-icon
Support & Legal
Support Status Privacy Policy HIPAA Compliance Terms of Use Data Processing Addendum Contact Us Manage Cookies