Communication

The Dynamics of Face-to-Face VS Phone Interaction
The Dynamics of Face-to-Face VS Phone Interaction Modern technology is increasingly evolving and competition is more fierce than ever. To stay competitive, companies cut costs wherever they can.   In sales, calling people rather than meeting them face-to-face is as a great way to save money. Saving money on gas and vehicle costs can be beneficial to your company’s bottom line. But at what expense? To determine the right selling strategy for your company, you should consider the dynamics of face-to-face versus over-the-phone interactions with customers.
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7 Smart Ways to Collect Customer Feedback
7 Smart Ways to Collect Customer Feedback Your customers have firsthand experience with your products and services. Therefore, they're in the best position to tell you what they want and what they don’t want.  Making business decisions without hearing from them could be damaging for your company's reputation. So by hearing directly from your customers, you’ll be able to implement their feedback and reap the benefits immediately.
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8 Tips to Write Perfect Sales Emails That Get Responses
8 Tips to Write Perfect Sales Emails That Get Responses Writing effective sales emails is no small feat, but there are a ton of benefits to reaching out to potential leads via email as opposed to social media or other forms of communication. Let’s get into why sales emails are so important for your business. 
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How Creativity Can Benefit Your Customer Service
How Creativity Can Benefit Your Customer Service Creativity is what is always behind the solutions to any seemingly impossible problem.  In the world of customer service, creativity means that your reps are adaptable and your company’s approach is leading-edge. It means you take customer feedback seriously and have the courage to try out-of-the-box strategies. Let’s take a look at how fostering these types of creativity in your team can benefit your customer servic
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The 3 Fundamentals of Pitching to Doctors
The 3 Fundamentals of Pitching to Doctors The sales process in the medical device field is a long and strenuous journey, but being able to close the deal will always be worth the grind. And, of course, the most crucial step is pitching to doctors. When you’ve reached the doctor, you’ve reached your most important decision-maker and are one step closer to closing the deal.   What’s next?  Now that you've made contact with the doctor, there are three things you need to do: Set up a meeting with a doctor Make your pitch Get your system into the doctor’s hands In this blog, you’ll learn the best....
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