Halli Dobson's Posts

How to Sell to Millennials
How to Sell to Millennials We’re not so different, you and I...except, like, I’ve never functioned without a smartphone…       Millennials are a confusing bunch of people and learning how to sell to millennials can be even more confusing. Understanding their likes and dislikes, what they do and don’t buy, how they make business decisions, or life decisions in general, can be really hard. Like, harder than coming up with some witty comparison about how difficult millennials are to deal with without falling into any cheap overused clichés like “harder than trying to catch smoke with your bare hands”. How do I know this you may....
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Customer Retention Techniques - How (not) to lose a customer in 10 ways
Customer Retention Techniques - How (not) to lose a customer in 10 ways ‘I have learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel’      - Maya Angelou Most sales training is based on closing the deal, getting the customer to sign the dotted line and immediately looking for the next contract. While this is obviously important, it’s not the be all and end all in sales. What you do after signing a customer or client is just as, if not more, important. A customer’s impression about your customer relations is paramount. One Oracle study even estimated that....
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