Rob Jolles is a sought-after speaker and after a successful sales career became a sales coach and author of a number of best-selling books, including How to Change Minds: The Art of Influence without Manipulation, Why People Don’t Believe You: Building Credibility from the Inside Out, and Customer Centered Selling: Sales Techniques for a New World Economy
In this episode, we’ll be exploring some of the themes that Rob speaks about in these books.
Here are some of the topics covered in this episode:
How intent is the difference between influence and manipulation
How you have to believe in your product to be 100% authentic
Why you have to pay attention & adapt to your prospect's personality and communication style
How salespeople can be both successful and ethical
More From the Guest
As a sales speaker and best-selling author, Rob Jolles teaches, entertains, and inspires audiences worldwide.
Rob draws on more than thirty years of experience to teach people how to change minds. His programs on influence and persuasion are in global demand, reaching organizations in North America, Europe, Africa, and the Far East. And in showing clients not just “how to” but also “why to,” he stirs individuals and companies to create real, lasting change.
Today, Rob’s keynotes and workshops attract many diverse audiences, from Global 100 companies to growing entrepreneurial enterprises, from parents to professional negotiators.